Marc, not being tech minded, this might not make much sense, but here goes. For a few days to a week, I was having trouble getting connected to Juno, and once connected, I would lose the connection for no obvious reason. I seldom stayed connected for more than 15 minutes.
Then a few days ago a friend came over a installed one of those phone jacks that run off your electrical wiring. Since I have a small apartment, the phone installer from when I had first moved in said one of those jacks should work fine.
Anyway, after that phone jack was hooked up, I would lose my connection while Juno was verifying my ID and Password. So I disconnected the phone line from the jack and began using the long wire running from the Installed phone jack back to my computer. I now have a stable connection again.
Part of my problem might be that I unhook my connection at the Installed phone jack whenever I have to clean the apartment, and I guess I don't always get a good solid connection when I hook it back up. Right now my dial up connection is as good as it has even been.
John