Wimi
Hi Itrol, I guess you are you talking about the 2 security locks on the left hand side of the door, these are operated by 2 seperate keys, it sounds like your machine has the locks "open". when in this position, you can open the door to remove the cash box, once you close the door again, you then turn these 2 keys back to the point where you can remove them, then the machine has its security system working again, With the power off, open the door and take a look at the back of these 2 switches, if you dont have these 2 keys, you can by pass the locks with simple leads and croc clips, try that first ( but you must by pass both locks ) if that works then you can solder a wire across, But after that, Remember, you cant open the front door with the power on, or it will shut down ) I dont know if the keys are available, but mine are manufactured by CAMLOCK SYSTEMS, I dont think the numbers on mine will help you, But just in case, they are--- R10690 and R25837, Before you do anything, try and track down this company for information about these keys and locks, and to be on the safe side, check what I have said about the locks being "open", Turn the power off and test with a Multimeter to see if the circuit is "open" across the back of both switches, Remember Both switches must be Closed, Bob.